WEBSITE USE TERMS AND CONDITIONS

Welcome. This website with URL address www.alexchristopherwrites.com and monkscript.com is owned and operated by Alex Christopher trading as Alex Christopher { Writes } (71084678618). Should you continue to use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern you in connection with this website. Should you not agree with any of these terms and conditions, please do not use our website or engage in business with us.

The term ‘Alex Christopher trading as Alex Christopher { Writes }’ or ‘us’ or ‘our’ or ‘we’ refers to Alex Christopher trading as Alex Christopher { Writes }, the owner of the website, whose registered office is 71084678618, Queensland. The term ‘you’ or ‘your’ refers to the website user.

Your use of this website is subject to the following terms and conditions:

  1. The content of this website is for your general information and use only. It is subject to change without prior notice.
  2. This website uses cookies to monitor browsing preferences. If you allow cookies to be used, the following personal information may be stored by us for use by third parties: first name, last name, email address.
  3. Neither we nor any third parties provide any warranty or guarantee as to the performance, accuracy, timeliness, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You hereby acknowledge that such information and materials may contain mistakes, inaccuracies or errors and we expressly exclude any liability for such to the fullest extent permissible by law.
  4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the content, design, layout, appearance, look and graphics of the website. Any reproduction of the website’s material is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  6. All trademarks reproduced in this website, which are not the property of, or licensed to us, are acknowledged on the website.
  7. Unauthorised use of this website may be a criminal offence and/or give rise to a claim for damages.
  8. This website may also, on occasion, include links to other websites which are not controlled by us. These links are provided for your convenience to provide you with further information. You acknowledge that they are used at your own risk. They do not signify that we recommend or endorse the websites. We have no control over the nature, content and availability of those websites.
  9. Your use of this website and any dispute arising out of your use of it is subject to the laws of Queensland.
  10. You may only use the website for lawful purposes and in a manner consistent with the nature and purpose of the website.
  11. These terms and conditions do not relate to your use of any product or service described on our website unless otherwise agreed.
  12. You indemnify us from and against all claims, suits, demands, actions, liabilities, costs and expenses (including legal costs and expenses on a full indemnity basis) resulting from your use of the website and the Alex Christopher { Writes } service.
  13. In no event will we be liable for any loss, damage, cost or expense including legal costs and expenses (whether direct or indirect) incurred by you in connection with the use of this website or the Alex Christopher { Writes } service.
  14. Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

SERVICE USE TERMS & CONDITIONS

By entering into a business relationship with Alex Christopher { Writes }  (we, us, our, the writer), you (the Client, Client Representative) agree and consent to the following terms and conditions.
Please note that from time to time Alex Christopher { Writes }  may need to alter these terms and conditions without notice. Please contact me via email at – alex@alexchristopherwrites.com – if you do not understand any of these terms or conditions.

 

ESTIMATES

The client understands that the communications and writing services Alex Christopher { Writes }   provides is a professional service, not a product – customers are billed for the time and expertise of our personnel. In accordance with Australian industry standards, Alex Christopher { Writes }   charges for writing services by the hour (unless a flat fee has been agreed in writing). The client agrees that suspension of our services does not relieve the client of its obligation to pay for time Alex Christopher { Writes } has spent.

Alex Christopher { Writes }  will begin work when an estimate has been issued and approved by the client in writing – via email. All quotations given are estimates only, unless otherwise negotiated and noted in writing on your estimate. It is at the discretion of the client to provide and communicate a full and comprehensive brief, to ensure an accurate estimate. Whereever possible, the client will be notified during the project of increases in the scope of the project, if the estimate begins to exceed that of the original estimate. Final invoices will reflect actual hours worked on the Clients’ project, which may or may not differ from the estimate or quote provided.

The estimate or quote assumes a reasonable number of Two (2) rounds of revisions per item. One (1) round of amendments are counted as a list of amendments provided in one (1) email. We ask in here for things such as bigger structural/key message changes and not a focus on specific uses of words or any mistakes in the writing. Alex Christopher { Writes }’s experience has shown that two rounds of amendments is sufficient to most projects, provided a brief has been clearly defined and the client has provided all that has been requested. If on a rare occasion a project arises in which the Client requests more drafts or revisions than the two, any and all revisions will incur the hourly rate of $120 per hour, and the Client agrees that any revisions or additions they request will incur this cost.

Clients requiring long term, weekly and ongoing writing work may be automatically placed on a non-estimate term, which will allow said client to skip the estimating phase, this is at the discretion of Alex Christopher { Writes }.

PAYMENT

Clients engaging the services of Alex Christopher { Writes } agree to pay a 50% deposit of the quoted amount to commence any writing project, with the balance payable prior to delivery. Once research, resources allocated or writing work has begun, this deposit is non-refundable. The final balance is due before delivery of writing and production and must be settled in full prior to the release of the files/website.

Outside of the above, clients of Alex Christopher { Writes } who have engaged the services of Alex Christopher { Writes } agree that their payment terms are 14 days.

If you are having difficulty paying your invoice, please get in touch as soon as you are aware of the issue, so we can discuss a solution that works for you.

ON HOLD STATUS

If there has been no activity initiated by the client on a project for 30 days for services provided by Alex Christopher { Writes }, but the client has been responsive to status updates by the project manager, the contract will be classified as “on hold”. The client will then be issued an “on hold” project invoice. The client understands they are only being invoiced only for work completed to date, and the client is welcome to re-open the project at any time.

TIMEFRAME AND DELIVERY

Alex Christopher { Writes } will provide the initial drafted words to the Client AFTER all the inotal meetings, forms and other collateral is supplied within the timeframe (generally within 5-7 working days).

Alex Christopher { Writes }  will submit copy, drafts and finalised projects via email, (or larger files via “dropbox” or “you send it”) for review by the Client.

The Client will then be able to view his/her project and also be able to provide feedback about the write. Alex Christopher { Writes }  will review the Client’s feedback and revise. The revised version will be presented to the Client within 5-15 working days. Please note that in times of higher than usual demand, the project and any revisions will be scheduled for the next available time slot and the client will be advised of the earliest possible time. Please communicate with Alex Christopher { Writes } any deadlines the Client may have in order to meet your needs.

Regular working days are Wednesday through Friday, 9.00am – 4pm Australian Eastern Standard Time, excluding QLD public holidays.

REVISIONS AND ALTERATIONS

Any and all revision requests or project additions/alterations MUST be furnished to Alex Christopher { Writes } in writing via email. Revisions may be discussed verbally, however no work will be done until the Client submits their revisions in writing, either by Email, or hardcopy. The Client understands that revision work, along with requests for project additions or author alterations, will incur the same hourly billable as noted in the project estimate. The client confirms that any additional revisions or additions they request outside the scope of the estimate will a incur cost of $120 per hour plus GST.

TERMINATION POLICY

Alex Christopher { Writes }  endeavours to provide writing, website, manuscript and communication services that meet and exceed a client’s needs and expectations, but in the event of a change of mind (after a project has commenced) a pro-rata payment is payable for time spent on the project. This is to cover research, writing and administration time, resources purchased and resources allocated, and other administration costs.

The client agrees to a payment of the time spent up until cancellation notice, at an hourly rate of $120 per hour.

In the instance of clients who have paid a 50% deposit; if the project is more that 50% completed (this is determined by Alex Christopher { Writes }) a pro-rata payment is payable for time spent up until cancellation notice, at an hourly rate of $120 per hour.

In the event of cancellation of the project by the client, ownership of all copyrights and the original artwork shall be returned and retained by the Alex Christopher { Writes }.

APPROVAL OF WORK

While Alex Christopher { Writes }  takes care to avoid errors, Alex Christopher { Writes } accepts no responsibility for graphical or photographic errors, typographical errors, colour errors, spelling mistakes, or incorrect information on any project committed to print or production.

COPYRIGHT / TRADEMARKS

The Client unconditionally guarantees that any element of text or graphics furnished to Alex Christopher { Writes } for inclusion in the writing project do not infringe on any copyright or trademarks that have been already established by another company or organisation. The Client will hold harmless and protect Alex Christopher { Writes } from any claim or suit arising from the use of such as furnished by the client.

Alex Christopher { Writes }   makes every effort to produce original work. If, however, we create words and writing for you that accidentally infringes on any existing product, Alex Christopher { Writes }’s liability is limited only to a refund of the paid amount by the client.

Alex Christopher { Writes }  will do no research checking on the legal availability of the name we are creating words for. It is the Client’s responsibility to ensure that the name of their product, company or service is not already in use, and it is the Client’s sole responsibility to secure a service mark or trademark to protect the rights to any name or image. Alex Christopher {Writes } and its employees will not be held responsible for any legal action that may result from improper due diligence on the availability of a company name or image.

Ownership of the final product becomes the full property of the Client, having unlimited, indefinite and unrestricted use of the work, only upon payment of all fees owing. Until the contract is paid in full, all materials remain property of Alex Christopher { Writes }.

Alex Christopher { Writes }   retains unlimited, indefinite and unrestricted use and ownership of the original native files. Alex Christopher { Writes } does not release native files of the final words to the client. If native files are required, this is at the discretion of Alex Christopher { Writes }. The client agrees to pay an administration fee agreed in writing for release of the native files.

The client agrees that Alex Christopher { Writes }   reserves the rights to certain elements used to create your images and words including fonts, patterns, stock images, textures, colour palettes and other non exclusive items. The client agrees that Alex Christopher { Writes }   retains the right to display the product and words in their corporate portfolios and marketing materials.

All concepts furnished to the client are for client review and comment purposes only. Alex Christopher { Writes }   retains ownership of all draft materials not used in the final words and product.

CONCEPTS & ADVICE

All concepts for communications and words created for the Client is done based on research, expertise and the best of intentions and requires the approval of the client verbally or by email. If for whatever reason that which is made by, or in collaboration with the ideas developed in working with Alex Christopher { Writes }, does not have the desired outcome, Alex Christopher { Writes } and its employees are not liable for any damages or claims. Full payment for work completed is still required in this instance.

DRAFT CONCEPT POLICIES AND COPYRIGHT

All draft concepts previewed by the client are for client review and comment purposes only. Until final the balance is received by Alex Christopher { Writes }, all work remains the copyright and exclusive property of Alex Christopher { Writes }. Alex Christopher { Writes } reserves the right to utilise and/or reproduce any work created by Alex Christopher { Writes }   in advertising, electronic or traditional reproduction, with the addition of any copyright and/or trademark notice that may be requested by the owner of the work. The client is granted unlimited royalty-free use of the works upon full payment of all fees. Alex Christopher { Writes } retains the rights to the works in the writing process prior to the final work, and is granted the right to use these the work in promotional and advertising and marketing materials.

RESENDING FILES

If a client has lost or has accidentally deletes the files delivered by Alex Christopher { Writes }  after the completion of the project, Alex Christopher { Writes }   can re-email or re-upload to Drop Box, for a fee of $50 per request (plus GST). If any client artwork is required on CD/DVD, an administration fee of approximately – $50 plus courier/postage – will be payable.

CONFIDENTIALITY

It is agreed that Alex Christopher { Writes } and its employees thereof shall not at any time either during the continuance of the work outlined or thereafter, except in the course of their duties, divulge any of the confidential affairs of the client or any of its clients or associated companies to anyone whatsoever without the previous consent in writing of the client.

YOUR CONSENT TO THIS AGREEMENT

By using the Alex Christopher { Writes } website and/or engaging in business with Alex Christopher { Writes }  , you consent to the terms specified above.

Alex Christopher { Writes }  reserves the right to amend these terms at any time. Should it happen that a client’s own terms and conditions conflict with any of the same set out on this page, this document shall be considered to be the authoritative one, unless a separate contract has been signed by the client and by an authorised agent of Alex Christopher { Writes }.

© 2016 Alex Christopher { Writes }   All rights reserved.